about us
We're different than all other ophthalmology and optometry billing companies.
We stick to our core values. We remain accountable.
We are highly motivated, passionate, process-driven and detailed-oriented billers at all times. Every claim is personally audited by and released by a Billing Manager. We do not get paid until you get paid.
Positivity in a Team Environment
Results-Driven
Superb Customer Service
Business Intelligence, Analytics and
Personal Growth
We understand your business.
We started with 25+ years of billing and collections’ consultation experience with hundreds of ophthalmology private practices nationwide. Unlike most other billing companies, we understand the complexities of ophthalmology billing. We have extensive experience in all areas of medical, surgical and optical billing. This includes comprehensive, retinal, oculoplastic and ambulatory surgery center billing.
We are affordable. Our Rates are Competitive and Cost Efficient.
Low rate billing companies usually have inexperienced employees with high turnover and are often outsourced overseas and very difficult to communicate with on a timely basis. Your cost for a low rate billing company can actually end up costing you more in the long run than a reliable, comprehensive, efficient and productive company like ours.
We are smart. We are eager. We are leaders.
That alone speaks to our knowledge of the industry. We apply this knowledge to each and every client.
Leadership
We have you covered. See what you have been missing. Agnite can make a considerable difference for you and your practice.
Michael Carroll, Former Chief Executive Officer (July 23, 1982 to April 23, 2023)
Michael was the main Co-founder of Agnite Health LLC. Michael's ability to attract top talent and cultivate a culture of excellence allowed him to build Agnite Health into a trusted partner for ophthalmologists and optometrists across the nation. His dedication to the industry's betterment was evident in every aspect of his work, from assembling a skilled management team to ensuring that the company's core values were never compromised. While attending the McCombs MBA School of Business at the University of Texas at Austin, Michael suddenly and without warning, developed a malignant brain tumor. Due to two brain surgeries, chemotherapy, radiation, experimental procedures, prayers, and support from family and friends, Michael was very fortunate to go into remission without any major side effects or disabilities for a period of twelve years. Under his leadership, the company grew significantly resulting in unparallel quality and customer satisfaction. In January 2021, Michael’s brain cancer resurfaced as a Grade 4 glioblastoma, and after extensive traditional and experimental treatments, he died in April 2023. Agnite Health’s staff and client base were devastated. Over a ten-year period, Michael’s leadership positioned Agnite Health to be a trusted business partner for ophthalmologists and optometrists nationwide.
Joe Carroll, Chief Executive Officer
Joe is a Co-founder of Agnite Health LLC. Joe has over 50 years of experience in healthcare. Joe started his career in Respiratory Therapy at Duke University Medical Center where he completed his clinical training and worked for a period of approximately six years. Joe has a Bachelor of Applied Science degree from Elon University and a Master of Arts Degree from the George Washington University. During his career Joe has held many clinical and administrative positions. He started his career in ophthalmology and thirty-eight years ago. In 1991, Joe started Advantage Administration, Inc. which is a consulting company that assists ophthalmology practices and academic eye hospitals become more efficient and profitable. Joe emphasizes that, “As Michael’s father and business partner, words can never explain what it is like to lose a son, friend, and business colleague.” Due to Joe’s extensive knowledge in the eyecare business and as a board member and investor in Agnite Health, he immediately assumed the role of CEO when Michael passed away. During the past sixteen months since Michael’s passing, his role has continued to oversee company operations with Michael’s philosophy and operational mindset. The company continues to have double-digit growth compounded each year. Michael’s name will never be forgotten due to his vision and love for his staff members and clients.
Byrd Evans, OCS, Co-Founder & Consultant
Byrd Evans is a Co-Founder and a Consultant of Agnite Health LLC. Byrd has over 28+ years’ experience in the revenue cycle/billing and collections arena as a billing specialist, billing consultant and billing manager. Ms. Evans was a CodeQuest instructor for the American Academy of Ophthalmology for over 6 years and a highly respected ophthalmology revenue cycle/billing and collections consultant with Advantage Administration, Inc. for 35+ years.
Belinda Baldwin, CPC, CPMA, OCS, Director of Operations
Belinda Baldwin is the Director of Operations for Agnite Health LLC. Ms. Baldwin has over 30+ years in ophthalmology billing and coding with administrative management and consulting experience. Belinda is a certified professional coder (CPC) and certified professional medical auditor (CPMA). Belinda has a passion for teaching and coaching and helping people realize their true potential. When it comes to billing, collections, coding and auditing, she prides herself in staying above national and specialized benchmarks by monitoring the constant changes in regulations and coding updates.
Jeannette Ruiz, CBCS, OCS, Assistant Director of Operations
Jeannette Ruiz is an Assistant Director of Operations for Agnite Health LLC. Jeannette has 20+ years’ experience in the revenue cycle/billing and collections arena as a billing specialist and billing manager, including managing the billing for a multi-million dollar internal medicine hospitalist group. Jeannette is a certified billing and coding specialist (CBCS) and has obtained her ophthalmic coding specialist certificate (OSC). Jeannette consistently maintains a professional demeanor with clients and always promotes positivity and teamwork.
Ashley Corriveau, OCS, ModMed Manager
Ashley Corriveau is a seasoned revenue cycle expert with over 20 years of experience in the ophthalmology and optometry field, specializing in full-cycle medical billing and ModMed software. As Billing Specialist Manager, Ashley ensures efficient claims processing, maximized reimbursements, and strict compliance with industry regulations. Her deep expertise and commitment to accuracy help healthcare practices streamline their billing processes and achieve long-term financial success.
Alyssa Johnston, OCS, Nextech Manager
With over 15 years of experience in revenue cycle management and billing, Alyssa brings extensive expertise to her role as the Manager of Nextech Practice Plus accounts at Agnite. Certified as an Ophthalmic Coding Specialist, Alyssa is deeply committed to ensuring accuracy and efficiency in all aspects of the billing process. She is passionate about optimizing workflows to deliver exceptional customer service and support for our client base. Alyssa also serves as a Nextech implementation specialist for our client base. Alyssa is an outstanding trainer and with her knowledge and expertise, she ensures that every aspect of the RCM implementation of Practice Plus is handled efficiently and effectively.
Heather Kearns, OCS, Nextech Asst Manager
Heather Kearns is the Assistant Manager of the Nextech Practice Plus team, bringing over 18 years of expertise in revenue cycle management, billing, and collections. A certified Ophthalmic Coding Specialist (OSC), she has served as a billing specialist and manager, demonstrating a strong track record in optimizing financial operations. Heather holds a master’s degree in leadership and management with a concentration in Human Resources. As a U.S. Navy veteran, she leverages her problem-solving skills to drive efficiency and success in all billing matters. Passionate about leadership and team development, she fosters a positive work environment to enhance performance and collaboration.
Kim Magill, COT, OCS, AMD Manager
Kim Magill joined the eyecare field in 1989 and has worked in many different ophthalmic departments over the years. She obtained her Certified Ophthalmic Technician Certificate in 1997 and Ophthalmic Coding Specialist (OCS) in 2023. Kim has over 37 years of experience as an ophthalmology billing specialist, and she been with Agnite Health since April 2021. Kim takes pride in making sure insurance claims are paid properly and in a timely manner. In addition, Kim serves as an internal training specialist for Agnite staff and accepts special complex billing projects as needed.
Heather Olney, CPC, CPMA, CPCO, OCS, OpenPM/NextGen Manager
Heather is the manager of the Open PM team for Agnite Health LLC and experienced with NextGen software as well. She takes pride in making sure our claims are going out timely and ensuring proper payments. Heather enjoys sharing her knowledge with the team as well as the providers and clinics for better understanding of the revenue cycle process. Heather Olney has been in Ophthalmology for 18 years, with the last 12 years in revenue cycle/billing and coding. She is a Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA), Certified Professional Compliance Officer (CPCO), and has obtained her Ophthalmic Coding Specialist certificate (OSC). Heather loves revenue cycle management, but her favorite area is the compliance component of healthcare.
Jill Snodgrass, OCS, AMD/Compulink Manager
Jill Snodgrass is one of the managers for the AdvancedMD team for Agnite Health LLC. Jill has over 30+ years in Ophthalmology billing and coding with management and consulting expertise, along with a strong background in Optometric billing. Jill has her Ophthalmic Coding Specialist certification (OSC). She enjoys sharing her expertise with clinics and providers to provide practical ways to increase their revenue cycle. She enjoys building and mentoring to create a strong billing team to support the clinics and their staff. Her life’s passion is to save patients' vision, and by sharing her expertise she can help clinics across the country provide ophthalmic services to their patients.
Shelly Rhodes, Executive Assistant
Shelly Rhodes is the Executive Assistant at Agnite Health LLC. She supports the administrative team in various tasks such as maintaining confidential records, managing staff communications, and overseeing special projects. She is a dedicated team member who strives to provide support in a positive and productive manner. Shelly brings an array of talent to help the Agnite management team work the most effectively to ensure all deadlines are met. Her background ranges from Human Resources, Graphic Artist, and Office Manager. Please feel free to contact Shelly directly for any administrative needs that you might have related to Agnite Health.