Case Study - A Four Provider Ophthalmology Practice.
Client is a busy four (4) provider ophthalmology group with an associated ASC. This practice had previously outsourced their billing to two different companies and were in severe financial distress.
The current billing company did not have ophthalmology experience and did not provide financial reports to the owners and managers. The practice had no knowledge of their existing billing financial status except the fact that their incoming revenue was not meeting overhead expenses. Many claims had reached timely filing deadlines and were unrecoverable.
The Action Taken
Agnite immediately assigned an account manager to this client, implemented a plan of action and worked all charge posting, payment posting, claim submission, patient statements and answered all patient billing calls.